What is Vapi?

Vapi AI is a voice first artificial intelligence platform that enables developers and businesses to build smart voice agents and conversational systems. The platform combines speech recognition, language models, and text to speech to create natural voice interactions in real time.

Users can create voice assistants that can listen, understand, and respond like human agents over phone calls, chat systems, or automated support interfaces.

The service supports integration with APIs and backend systems, allowing voice agents to handle tasks such as customer support, appointment scheduling, and lead qualification.

Vapi AI uses modular technology that lets developers choose components for speech to text, language processing, and voice synthesis from a range of providers.

Voice agents created on Vapi can handle multi step conversations and connect to business data to deliver personalized responses and actions.

The platform works across multiple languages and is designed for scalable deployment, supporting high volumes of simultaneous voice interactions.

Developers can access Vapi through REST APIs, SDKs, and tools that streamline the process of building and testing conversational voice solutions.

Organizations use Vapi AI to automate routine calls, improve customer engagement, and reduce support costs with intelligent voice workflows.

The platform also offers options for custom deployment and integration with existing systems to fit different business needs.

Overall, Vapi AI aims to simplify the creation of powerful, natural sounding voice AI solutions for modern communication challenges.